Returns and Exchange Policy

Because your satisfaction is as important to us as the fragrances we bring you.

Eligibility for Returns & Exchange

• Damaged or Incorrect Items Only – We accept returns if your order arrives damaged or is not the product you purchased.
  
  
• No Returns on Used Products – Opened, used, or tampered items cannot be returned.
  
  
• 7‑Day Return Window – All return requests must be made within 7 days of receiving your order.
  
  
• Return Shipping – Customers cover return shipping costs unless the mistake is from our side.
  
  

How to Request a Return

1. Contact us within 7 days of receiving your order.
   
   
2. Provide your order number and clear photos of the issue.
   
   
3. Once approved, return the item in its original packaging.
   
   

Upon verification, we will arrange a replacement or exchange.