Privacy Policy

Effective Date: 01 September 2025

At The House of Fragrance Afghanistan, your trust is our most treasured asset. This policy explains how we collect, use, and protect your personal information to ensure your shopping experience is secure, seamless, and private.

1. Information We Collect

We collect only the information necessary to process your order and provide exceptional service:

• Personal Details: Name, phone number, email, and delivery address.
  
  
• Order Information: Purchase history, payment method (Cash on Delivery or bank deposit).
  
  
• Communication Records: Messages, inquiries, or feedback you share with us.
  
  

2. How We Use Your Information

Your information is used exclusively for:

• Processing and delivering your orders.
  
  
• Keeping you informed about your order status.
  
  
• Improving our services and offering personalized customer support.
  
  

3. Data Protection & Security

We treat your information with the highest level of care:

• We never sell, share, or trade your personal data with third parties.
  
  
• All customer data is stored securely and used solely for fulfilling your orders.
  
  
• You may receive occasional promotional updates — you can opt‑out at any time.
  
  

4. Your Rights as a Customer

You have complete control over your data:

• Request updates or corrections to your personal details.
  
  
• Request deletion of your information from our records.
  
  
• For any privacy concerns, contact us directly.