By shopping with us, you agree to the following terms that ensure a smooth and trusted experience.
1. Purchases & Payments
- All sales are final, except for damaged or incorrect items (see our Returns Policy).
- Orders must be paid in full via Cash on Delivery (COD) or bank deposit before delivery.
- Prices are shown in AFN; the final amount may reflect the exchange rate at the time of purchase.
2. Delivery & Shipping
- Kabul: Delivery within 1–2 business days.
- Other Cities: Delivery within 4–5 business days.
- Customers must provide accurate delivery addresses and active contact numbers to avoid delays.
3. Liability & Customer Responsibilities
- We are not responsible for delays caused by external factors (e.g., security restrictions, courier issues).
- All items must be inspected upon delivery — any issues must be reported within 7 days.
- Unauthorized resale or misuse of our products is strictly prohibited.
4. Data Privacy & Security
- Customer data is collected only to process orders and is kept strictly confidential.
For more details, please see our Privacy Policy.
Contact Us
info@thehouseoffragrance.com