By shopping with us, you agree to the following terms that ensure a smooth and trusted experience.

1. Purchases & Payments

  • All sales are final, except for damaged or incorrect items (see our Returns Policy).

     

  • Orders must be paid in full via Cash on Delivery (COD) or bank deposit before delivery.

     

  • Prices are shown in AFN; the final amount may reflect the exchange rate at the time of purchase.

     

2. Delivery & Shipping

  • Kabul: Delivery within 1–2 business days.

     

  • Other Cities: Delivery within 4–5 business days.

     

  • Customers must provide accurate delivery addresses and active contact numbers to avoid delays.

     

3. Liability & Customer Responsibilities

  • We are not responsible for delays caused by external factors (e.g., security restrictions, courier issues).

     

  • All items must be inspected upon delivery — any issues must be reported within 7 days.

     

  • Unauthorized resale or misuse of our products is strictly prohibited.

     

4. Data Privacy & Security

  • Customer data is collected only to process orders and is kept strictly confidential.

     

For more details, please see our Privacy Policy.

Contact Us

info@thehouseoffragrance.com